Refund & Cancellation Policy

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with Microkit Online. If you purchase a subscription or credit package and find that the service does not meet your expectations, you may request a full refund within 14 days of your initial purchase.

2. Refund Eligibility

• Refund requests must be submitted within 14 calendar days of transaction date.
• Excessive usage of allocated platform credits prior to the refund request may reduce eligibility for a full refund.

3. How to Request a Refund

To submit a refund request, please contact our support team at support@microkit.online with your account details and order transaction ID. Refunds will be processed through our Merchant of Record partner back to your original payment method within 5–10 business days.